Frequently Asked Questions?

All Buying Online Digital Railcard Eligibility Railcard holder benefits Refunds & Replacements Renewals Validity Visiting from outside of Great Britain

Can I claim back for any travel made while the application is being processed?

You must be in possession of a Railcard when you purchase your tickets to be eligible for the Railcard discount, so applicants cannot claim back discount on any travel made whilst their application or renewal is being processed.

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