Frequently Asked Questions?

I don't have an email address. Can I apply online?

No. However, somebody who does have a valid email address can apply for a Disabled Persons Railcard online on your behalf.

They will simply need to click on 'Buy Now' on the website homepage to get started. When they get to the question, "Who is the Railcard being purchased for?", they need to select " The Railcard is for someone else" and follow the instructions on the screen to continue with the purchase. They will be asked to register if they do not already have an account or log in using their registered email address and password. They will also need to submit your proof of disability and provide a digital passport-style photo if they have selected ‘Digital’ under ‘Choose the type of Railcard you would like’ section.