Frequently Asked Questions?

All Buying Online Digital Railcard Eligibility Railcard holder benefits Refunds & Replacements Renewals Validity Visiting from outside of Great Britain

When I upload my proof of eligibility nothing appears to happen?

There could be many reasons why you are struggling to upload your evidence of eligibility. Firstly, please provide your evidence in JPEG or PDF format with a maximum individual file size of 4MB.

If you are using Internet Explorer the application form requires that you configure your browser to enable to JavaScript. If you are still having issues, then we would recommend using Google Chrome to submit your application, which you can download here.

(This link will take you to a website outside disabledpersons-railcard.co.uk. Disabled Persons Railcard is not responsible for content or software downloaded from external sites.)

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