If you need assistance when travelling by train, we're here to help.

If you need assistance, the best way to do this is by contacting the train company that you will be travelling with, in advance. Please visit the National Rail Passenger Assist page for information on how to buy your ticket, plan your journey or request assistance, so that you can travel with confidence.

If you are planning a journey and need extra support to get you from door to door, Hubs Mobility Advice Service is a free information and guidance service on the best accessible travel options for you.